Escrow is a secure service that holds the payment for the domain in trust until both parties have fulfilled their obligations. This ensures that the buyer receives the domain as promised, and the seller receives payment, making the transaction safe and reliable for both sides.

You can reach our support team via Live Chat, Email, or by submitting a Support Ticket. We’re here to assist with any issues or questions you may have.

The domain transfer process typically takes 1-5 days, depending on the domain registrar and the cooperation of the seller. We ensure everything runs smoothly for both parties.

We recommend enabling two-factor authentication (2FA) for an added layer of security. Additionally, make sure to use strong passwords and avoid sharing your account information.

Yes, if the domain is not listed for auction, you can make an offer directly to the seller. The seller will either accept, decline, or propose a counteroffer.

No, we are transparent with our fees. You’ll always know what fees apply before making a purchase or sale, and there are no hidden charges during transactions.

Yes, our platform allows you to manage and track multiple domains within your account. You can view transaction logs, check domain statuses, and handle all your domain-related activities in one place.

Our refund policy is limited. However, if there’s an issue with the registrant or the domain, we might be able to assist in resolving the matter on a case-by-case basis.

Our fees depend on the type of transaction. For domain purchases, there’s a small transaction fee based on the final sale price. Sellers may also have a listing fee for certain domains.

If you don’t win a bid, you can explore other available domains, make offers on domains you like, or wait for new listings. You may also want to check if the domain owner is open to negotiations.